Customs Brokerage & Clearance

Smooth, compliant, on‑time port & border clearance

With our customs clearance & brokerage services, we ensure a smooth and on time port clearance process & border crossing of shipments, without administrative burden on our customers, delays or penalties.

2h*

avg. customs response

KRA

direct partner

98.7%

first‑time clearance

12+

licensed brokers

“With our customs clearance & brokerage services, we ensure a smooth and on time port clearance process & border crossing of shipments, without administrative burden on our customers, delays or penalties.”

— 3WG Logistics Customs Team

what we handle

Full‑service customs brokerage

Port Clearance

Mombasa, Dar es Salaam, and regional ports – rapid cargo release and documentation.

Border Crossing

Namanga, Malaba, Busia, Taveta – seamless cross‑border compliance (EAC, COMESA).

HS Classification

Accurate tariff classification, valuation, and duty minimization (within legal bounds).

Airport Customs

JKIA, KIA, EBB – express air cargo clearance, including perishables and DG.

no delays, no penalties

We take the administrative burden off your shoulders

From document preparation to final customs release – our licensed brokers manage every step.

Pre‑clearance audits – we review your docs before submission to avoid discrepancies.
Direct integration with KRA, TRA, URA – faster electronic processing.
Duty & tax computation – full transparency, no hidden fees.
Bonded warehouse transfers – defer duties if needed.
In‑house customs lawyers for dispute resolution.

Typical clearance timeline

1 Document scrutiny & HS code assignment – 2h

2 Customs entry submission (KRA/TRA/URA) – 1h

3 Assessment & payment (if any) – 2h

4 Physical inspection / verification – variable

5 Final release & gate‑out – ≤30min

*Timeline depends on customs selectivity; we expedite every stage.

KRA TRA URA RRA FIATA

Licensed customs agents in Kenya, Tanzania, Uganda, Rwanda – fully compliant with local customs regulations.

FAQs

Customs clearance questions

What documents do you need for clearance?

Commercial invoice, packing list, bill of lading / air waybill, certificate of origin, and any permits (e.g., KEBS, PVoC). We’ll guide you.

How do you prevent customs delays?

We pre‑audit all documents, ensure correct HS codes, and maintain a direct relationship with customs officers. Our compliance rate is >98%.

Can you handle customs for personal effects or samples?

Absolutely. We clear personal shipments, commercial samples, and temporary imports (carnets).

Do you offer customs bonds?

Yes, we can arrange transit bonds, customs bonds, and temporary import bonds through our partners.

clear with confidence

Avoid delays & penalties

Let our licensed brokers handle your next shipment. Quick, compliant, hassle‑free.